For hotels, guesthouses and holiday homes in South Tyrol, Trentino and the Dolomites

A web agency in South Tyrol:
websites, booking and digital assistants.

Hotel websites that bring enquiries. Booking systems that work. Digital assistants that answer guests at night. We are a web agency from Bruneck in the Puster Valley, and we know the Alpine season, the guests and the questions that reach a front desk.

Hotels, guesthouses, holiday homes One contact person Hosting and care included English · German · Italian Office in Bruneck, Puster Valley

In short

Alpin Systems is a web agency in Bruneck, South Tyrol, that builds hotel websites, booking systems and digital assistants for hotels, guesthouses, holiday apartments and mountain huts in the Dolomites and across the Alps. Everything is written in our own code, with no site builder, and runs in English, German and Italian. The first call takes 15 minutes and costs nothing. After it you receive a written offer with a fixed amount, a preview link before anything goes live and two rounds of corrections. You deal with one person, Richard Volgger, and you are welcome to visit the office at the NOI Techpark.

Updated 4 November 2026 · Alpin Systems, Richard Volgger, NOI Techpark Bruneck (South Tyrol, Italy) · Pricing and offer

Services

Four modules. One system.

Each module works on its own. Together they form the complete digital presence of your business, without you having to coordinate four different suppliers.

01

Hotel websites that bring enquiries

Not an online brochure but your best salesperson. Fast, excellent on a smartphone, in three languages and built so that a guest sends an enquiry instead of moving on to the next hotel. Web design for hotels in South Tyrol, with hosting and care included.

  • A design that reflects your house, not a template used by ten others
  • Quick loading even in the mountains with a weak connection
  • English, German and Italian planned from the start
  • Found on Google without an advertising budget

Result: more direct enquiries and less dependence on portals.

Read about hotel websites →
02

Booking system for small hotels

Availability, enquiry, booking, confirmation: all on your own website, around the clock, without paper slips at the front desk.

  • Enquiry form or direct booking, as you prefer
  • Connection to your hotel software where possible
  • Automatic confirmations and reminders

Result: bookings arrive at night as well.

Read about the booking system →
03

Digital assistant for hotels

Website chat, WhatsApp, email and phone: your assistant answers guest questions at once, in any language and only with information that comes from you.

  • Available around the clock, even on Sunday at 11 pm
  • Invents nothing: answers only from your approved facts
  • Hands the conversation to a person when a personal touch is needed

Result: no enquiry goes unanswered.

Read about the digital assistant →
04

Apps and automation

Anything that eats time in the daily routine can run by itself: the guest information folder as an app, the review request after departure, follow-up emails and internal processes.

  • Guest apps with information, spa hours, tips and check-in
  • Review requests and repeat-guest emails sent automatically
  • Custom tools for your workflow when standard software is not enough

Result: your team has time for guests instead of administration.

How the offer works →

Also available

Smaller services that complete the picture.

Many businesses start here. Each of these can be booked on its own or added to a website.

SEO care

Clean structure, texts with the words your guests search for and regular checks, so that your website keeps being found. We do not promise rankings, because they also depend on competition and time.

Google Business Profile

We set up and maintain your profile with correct opening times, photos and links, so that the map and search results show the right information about your house.

Website security check

We look at your current website from the outside: outdated software, missing protections, legal pages. You receive a clear list of what to fix, in plain language.

Why one system

Not one supplier for everything. One supplier for one region and one trade.

Many agencies build websites for dentists, lawyers and car dealers. Our core is accommodation in the Alps: the Puster Valley, Bolzano, Merano, Bressanone, Trentino and the Dolomites. That is why we know your season, your guests, the questions that reach your front desk and the portals you deal with.

Because website, booking, assistant and app come from one hand, they fit together. The assistant knows your rooms, the booking system reports availability, the app knows who arrives today. The same approach works for other businesses in South Tyrol, such as craft businesses, shops, practices and service providers. Our page on the web agency for South Tyrol explains how we work with them.

How it works

Start small, grow in an orderly way.

You do not have to do everything at once. Most businesses begin with one module and add the others once the first has paid for itself.

  1. 1

    Free first call

    15 minutes by phone, by video or in person at the NOI Techpark in Bruneck. We look at your online presence together and tell you honestly where the biggest lever is, and where it is not.

  2. 2

    Written offer and preview

    You receive a written offer with a fixed amount and a timeline. One-off work and monthly services are listed separately. Before anything goes live you get a preview link and two rounds of corrections.

  3. 3

    Go-live and ongoing care

    We build, publish and stay at your side. Hosting, maintenance and updates are covered, and you have one contact person and no ticket system. Content, domain and data belong to you.

Who we work for

Accommodation businesses first, other local businesses too.

Hotels and garni

Several room categories, offers, spa and restaurant. The website guides the guest through the house to an enquiry without overloading them. In Bolzano, Merano, Bressanone or the Dolomites.

Guesthouses and holiday apartments

A few units, personal service. What counts is that guests see at once what is free and how to ask, and that the site does not look like it came from a standard kit.

Farm stays, huts and restaurants

Places with a story need a website that tells it, with pictures and words that belong together. Also for craft businesses, shops, practices and service providers in South Tyrol.

About us

From South Tyrol. For people who host.

Alpin Systems was founded by Richard Volgger in the Ahrntal valley and has its office at the NOI Techpark in Bruneck, Via Europa 9, in the heart of the Puster Valley. We build digital systems for hotels, guesthouses, garni hotels and holiday apartments across South Tyrol, from Bolzano to Merano and Bressanone to the Dolomites, as well as for businesses in Trentino and the wider Alpine region.

We know the day at the front desk: the phone rings during check-in, emails pile up and at 11 pm a guest writes on WhatsApp asking whether a room is still free. That is why we build tools that take this work off your hands: reliable, in the guest's language and only with information you approve.

We write the code ourselves, with no off-the-shelf platform, and run hosting and maintenance on servers in Europe. You do not have to deal with the technology, and you keep control of your data and your online presence at all times. We work in English, German and Italian.

Frequently asked questions

What hoteliers ask us first.

Do I have to replace my current website?

No. The digital assistant and the booking system can be added to almost any existing website, whether it runs on Wix, WordPress or a page built by another agency. We only build a new website if that is genuinely the better choice for you.

What happens when the digital assistant does not know an answer?

It says so openly and passes the request on to you by email, WhatsApp or a callback request. It does not invent prices, availability or promises. It works only with the information you have approved.

Who hosts the website and who owns the data?

We handle hosting, maintenance and updates on servers in Europe. Content, guest data and domain belong to you. You have access at any time and can change provider whenever you like.

How long does it take to get started?

A digital assistant is usually running within a few days. A complete website or a booking system takes several weeks, depending on scope. You receive the timeline together with the written offer.

What does it cost?

That depends on which modules you need: website, booking system, digital assistant or a combination. Every business receives a written offer with a fixed amount after a free 15-minute first call. One-off work and monthly services are listed separately. Invoices are issued without Italian VAT (regime forfettario); businesses in other EU countries account for VAT under the reverse-charge rule, and Swiss businesses pay no Italian VAT.

Do you work outside South Tyrol, or only for hotels?

Our office is at the NOI Techpark in Bruneck, in the Puster Valley, but we work with accommodation businesses across South Tyrol, in Trentino, Tyrol, Switzerland and Bavaria. Most of the work happens remotely with one contact person. Hospitality is our core, and we also build websites for craft businesses, shops, practices and service providers in South Tyrol.

Learn more

Services, pricing and the region.

Details on each service are on the pages for hotel websites, the booking system and the digital assistant. How an offer is put together is explained on the pricing page. For businesses across the region, see our web agency page for South Tyrol.

Contact

Let us talk briefly.

No obligation, free, 15 minutes. We tell you honestly which module makes the most sense for your business first.

We reply within one working day. No newsletter, no passing on of data.